Acceptance of Terms
This Privacy Policy explains how Core Integrative Services, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website or our services. By accessing and using this site or our services, you agree to the practices described below.
Information We Collect
We may collect personal information that you voluntarily provide when you:
Contact us through forms or email
Book a consultation or request services or resources
Subscribe to newsletters or communications
This information may include your name, email address, phone number, mailing address, or other details you choose to share.
If you become a client, we also collect information needed to provide our services, such as your health history, symptoms, current conditions, medications, supplements, intake forms, messages, and lab results.
We may also collect non-personal information automatically through cookies, analytics tools, or similar technologies to improve user experience and measure site traffic.
How We Use Your Information
Your information may be used for purposes including:
Responding to inquiries or requests
Providing coaching, lab support, and other services you request
Processing payments and sending invoices
Sending newsletters, updates, or other communications (if you opted in)
Improving website functionality and user experience
We will not sell or rent your personal information.
How We Share Your Information
We will not share your identity or health information with any third party without your written consent, except:
With laboratory partners, as needed to order and process your lab tests
With service providers that help us run our services, such as Healthie (client portal and records) and Stripe (payment processing)
As required by law
Client Records & Communications
Client messages, intake forms, and records are kept on Healthie, a HIPAA-compliant platform. We do not record calls. If we would like to record a call, we will ask for your permission first.
Testimonials & Lab Result Screenshots
If you are a client, your Client Agreement allows us to share screenshots or quotes of positive results or feedback you share with us, and screenshots of your lab results, for marketing and educational purposes (for example, Instagram, our website, or newsletters).
Before sharing, we redact all personally identifiable information (PII) and protected health information (PHI) that could identify you, including your name, profile picture, date of birth, specific dates, lab accession or patient ID numbers, practitioner and lab account details, and any other unique identifiers, so you remain fully anonymous.
You can opt out in your Client Agreement, or revoke permission in writing at any time by emailing info@coreintegrativehealth.co.
Cookies and Tracking Technologies
This site may use cookies and similar tracking technologies to analyze traffic and improve performance. You can choose to disable cookies in your browser settings, though doing so may limit certain features of the site.
Your Rights
You have the right to:
Request access to the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal information
To exercise these rights, please contact us at info@coreintegrativehealth.co. Some records may need to be kept as required by law.
Clients in the U.S. and Canada
We serve clients across the United States and Canada. We handle your personal information in line with the privacy laws that apply where you live, including applicable U.S. state laws and, for clients in Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
Third-Party Links
This website may contain links to external sites, including our supplement dispensaries (Fullscript and Equilife). We are not responsible for the privacy practices or content of those third-party websites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements.